Comments on: Bosch TCA6001UC Benvenuto B20 Thermoblock 15-Bar-Pump Fully Automatic Espresso Machine http://www.the-coffee-cup.com/8825/bosch-tca6001uc-benvenuto-b20-thermoblock-15-bar-pump-fully-automatic-espresso-machine/ Premium Coffee For Less... Sat, 12 Nov 2011 13:31:55 +0000 hourly 1 http://wordpress.org/?v= By: Robert H. Dawson http://www.the-coffee-cup.com/8825/bosch-tca6001uc-benvenuto-b20-thermoblock-15-bar-pump-fully-automatic-espresso-machine/comment-page-1/#comment-30807 Robert H. Dawson Fri, 19 Mar 2010 05:25:30 +0000 http://www.the-coffee-cup.com/8825/bosch-tca6001uc-benvenuto-b20-thermoblock-15-bar-pump-fully-automatic-espresso-machine/#comment-30807 After years of use, I replaced my Saeco machine with the Bosch B20. I did a lot of research, and I think this is a great machine for the money. It is fast to start up, and it makes great coffee and espresso. The steam rod/hot water dispenser is also top notch. The Germans do a great job engineering a great boiler. Water is super hot and there is no wait. If you make tea, it is a lot faster than waiting for a kettle. I never had any customer service issues, so I cannot really address the machine from that angle. Finding the cleaning pods was not that hard, IMHO. The only complain I have is that the water tank is a small, and must be refilled often if you drink a lot of coffee or make a lot when you have guests. Rating: 5 / 5 After years of use, I replaced my Saeco machine with the Bosch B20. I did a lot of research, and I think this is a great machine for the money. It is fast to start up, and it makes great coffee and espresso. The steam rod/hot water dispenser is also top notch. The Germans do a great job engineering a great boiler. Water is super hot and there is no wait. If you make tea, it is a lot faster than waiting for a kettle.

I never had any customer service issues, so I cannot really address the machine from that angle. Finding the cleaning pods was not that hard, IMHO.

The only complain I have is that the water tank is a small, and must be refilled often if you drink a lot of coffee or make a lot when you have guests.
Rating: 5 / 5

]]> By: Mark W. Metz http://www.the-coffee-cup.com/8825/bosch-tca6001uc-benvenuto-b20-thermoblock-15-bar-pump-fully-automatic-espresso-machine/comment-page-1/#comment-30806 Mark W. Metz Fri, 19 Mar 2010 04:32:13 +0000 http://www.the-coffee-cup.com/8825/bosch-tca6001uc-benvenuto-b20-thermoblock-15-bar-pump-fully-automatic-espresso-machine/#comment-30806 I moved in with a friend while stationed in Hawaii for a couple years. He has this coffee maker and we all love it. It has consistently made about 25 cups of coffee every day for 3 years and no let up so far. Still as great as new. Rating: 5 / 5 I moved in with a friend while stationed in Hawaii for a couple years. He has this coffee maker and we all love it. It has consistently made about 25 cups of coffee every day for 3 years and no let up so far. Still as great as new.
Rating: 5 / 5

]]> By: J. Green http://www.the-coffee-cup.com/8825/bosch-tca6001uc-benvenuto-b20-thermoblock-15-bar-pump-fully-automatic-espresso-machine/comment-page-1/#comment-30805 J. Green Fri, 19 Mar 2010 04:22:07 +0000 http://www.the-coffee-cup.com/8825/bosch-tca6001uc-benvenuto-b20-thermoblock-15-bar-pump-fully-automatic-espresso-machine/#comment-30805 I bought the B20 to replace a series of Capresso machines, all of which failed after a year or so of constant use. The B20 has all their capabilities, uses the same filter technology and cleaning tablets, but keeps working. After two years no problems other than finicky trays that demand constant cleaning; a small price to pay. I buy filters from internet supplies and use Jura cleaning tablets, so even those are not so expensive as direct from Bosch. Rating: 5 / 5 I bought the B20 to replace a series of Capresso machines, all of which failed after a year or so of constant use. The B20 has all their capabilities, uses the same filter technology and cleaning tablets, but keeps working. After two years no problems other than finicky trays that demand constant cleaning; a small price to pay. I buy filters from internet supplies and use Jura cleaning tablets, so even those are not so expensive as direct from Bosch.
Rating: 5 / 5

]]> By: John D. http://www.the-coffee-cup.com/8825/bosch-tca6001uc-benvenuto-b20-thermoblock-15-bar-pump-fully-automatic-espresso-machine/comment-page-1/#comment-30804 John D. Fri, 19 Mar 2010 02:22:00 +0000 http://www.the-coffee-cup.com/8825/bosch-tca6001uc-benvenuto-b20-thermoblock-15-bar-pump-fully-automatic-espresso-machine/#comment-30804 Aggravating coffee maker to use. Owners manual was obviously written by a non-owner. The service center should be renamed "circus center" because of the bad service. For example: when I tried to order the cleaning tablets specified in the manual, the rep said "we don't have those". I asked why the manual gave a part number and gave a toll-free number to the service center in which to order. He suggested that I "try another manufacturer of espresso machines. . . that all the cleaning/descaling tablets are the same". I wouldn't buy this machine again at a third the price that I paid. Rating: 1 / 5 Aggravating coffee maker to use. Owners manual was obviously written by a non-owner. The service center should be renamed “circus center” because of the bad service. For example:
when I tried to order the cleaning tablets specified in the manual, the rep said “we don’t have those”. I asked why the manual gave a part number and gave a toll-free number to the service center in which to order. He suggested that I “try another manufacturer of espresso machines. . . that all the cleaning/descaling tablets are the same”.
I wouldn’t buy this machine again at a third the price that I paid.
Rating: 1 / 5

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